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Integrity Does Your Business WellIntegrity Does Your Internet Business Well - by Seqkat, Publisher of Village of Tidbits Simple as it may seem and sound, an important tool for your Internet Business success is integrity. It can prove to be the back bone of your company, or without it, its downfall. What is integrity? Defined in the dictionary it means adherence to a code of values, incorruptibility. Honesty plays a huge role in integrity, and diligence, and then humility. Humility, a part of integrity? Oh, definitely yes! Someone with integrity can be trusted, for they are honest. When a person makes a mistake, and owns up to that mistake, that shows integrity. Their character shines through by their willingness to admit their mistake - that's integrity. So it is with Internet Businesses and being in the public eye, integrity will do your business well - and believe me, where it lacks, so will the strength of your company. Integrity also breeds something wonderful for your company and that's loyalty from your customers. Integrity reveals to your customers that you can be trusted, and that you value them, and so loyalty is the natural response. So what about the day-to-day business with your customers? At times, customers will have questions in regards to your products and/or services. Maybe they don't understand something, or maybe somewhere along the line something went wrong. Answering the customers questions with patience and joy shows integrity to the customer, that you stand behind what you offer, and you truly care that they are happy with your products or services. Companies begin to lose ground - and so begin to lose customers - if they reply to the customer sharply, and claim that all errors lie with the customer. You would think this would be a very obvious point, but I've been a customer to such businesses and needless to say, I'm no longer a customer there any more, and then I find from other customers, they've had somewhat similar experiences, and guess what, they are no longer customers there either. At times, being a vendor, something may go wrong with the payment from your customer. The company with integrity will notify the customer and begin looking into this, providing the customer with the benefit of the doubt, knowing how easily human or technological errors can occur. The customer really appreciates this, and if something has gone wrong, they're more than happy to correct it. This goodwill between the business and the customer creates even greater loyalty from your customer. You know that feeling. Finding just the right company that values you for the person you are, and are willing to work with you, treating you with respect and dignity. You can't wait to do business again! It is a delight to discover this wonderful character about a company! Approaching the customer with accusations shows a company's lack of integrity. When accusations start, that just breeds anger between the company and customer. Even if the problem is solved, that customer is gone. Even worse is to handle a situation like this publicly! What if the error is on your part, as you accuse the customer? Imagine your chagrin to find out as the business owner, that the error IS with you, or even worse, if the customer gathers evidence it was you! Who looks bad then? You would think this is an obvious mistake to avoid, but sadly, I've been this customer too, presenting the evidence to the company, but they refused to own up to the error - escaping honesty...lacking integrity, and so the company weakens. When approaching your business, step into the customer's shoes. How do you like to be treated as a customer? The answer? Treat your customer as if he were you, and your company will have integrity, and a great strength which will lead to success!! To your success - God bless! In His Joy, Seqkat >^..^< "He (Jesus) sent two of His disciples, saying, 'Go ye into the Village'..." Luke 19:29-30 http://www.VillageofTidbits.com ©2001 Village of Tidbits -All rights reserved- ©2001 Renew for Two $ -All rights reserved- This article may be reprinted but keep it exactly as it is with the signature, rights and reprinting rights enclosed.
What is an Ezine? Part 1 Copyright Terri Seymour I have been on the Internet for 3 years and have been asked this question numerous times. I also did not know what an ezine was when I first came aboard. I will attempt with this article to explain what an ezine is and why it is so important for your online business. First of all, an ezine is an electronic newsletter sent out by email at in. . .
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